Contractual Framework
These terms govern professional services delivered by SHIVANI ENTERPRISES under the Shivani brand. They apply in addition to any Statement of Work (SOW), purchase order, or master services agreement executed with you.
We provide consulting, design, engineering, quality assurance, managed services, and related deliverables as detailed in the applicable SOW or proposal. Any change in scope requires a written change request outlining impact to timeline, effort, and fees.
Quotes remain valid for 30 days unless otherwise stated. Each SOW describes scope, milestones, acceptance criteria, client responsibilities, and commercial terms. Conflicts between these terms and an SOW will be resolved in favor of the SOW.
Invoices are raised per the milestone or retainer schedule in the SOW. Unless specified, invoices are due within 15 days of receipt. Late payments may incur interest at 1.5% per month. All fees exclude applicable taxes, duties, and withholding required by Indian law.
Upon full payment, you receive ownership of bespoke deliverables produced for you, excluding our pre-existing tools, accelerators, and frameworks (“Shivani Materials”). We grant you a perpetual, non-exclusive license to use Shivani Materials incorporated in deliverables solely for your internal business purposes.
Each party agrees to protect confidential information with the same level of care it uses for its own confidential information and to use it only for purposes of performing the agreement. Confidentiality obligations survive for three years after termination, except for trade secrets which remain protected indefinitely.
We warrant that services will be performed with reasonable skill and care consistent with industry standards. Except as expressly stated, we disclaim all other warranties, including implied warranties of merchantability and fitness for a particular purpose.
To the extent allowed by law, each party’s aggregate liability is limited to the fees paid or payable under the relevant SOW in the 12 months preceding the claim. Neither party is liable for indirect, consequential, punitive, or special damages, including loss of profit or data.
These terms are governed by the laws of India without regard to conflict of law principles. Disputes will first attempt amicable resolution between senior executives. Failing resolution within 30 days, disputes will be referred to arbitration in Jaipur, Rajasthan, conducted in English under the Arbitration and Conciliation Act, 1996.
Either party may terminate an engagement for material breach not cured within 15 days of written notice or for convenience with 30 days' notice (subject to payment of fees for work performed). Termination provisions within the SOW prevail when different.
By checking the box on our contact forms, you agree to receive marketing, promotional, and informational messages from Shivani via RCS, WhatsApp, email, or SMS. These messages may include updates on new collections, exclusive offers, order status, and consultation reminders.
You can opt-out at any time by replying "STOP" to any message or by contacting us directly. Message and data rates may apply depending on your carrier plan.
Questions about these terms may be directed to contact@shivanienterprises.shop or SHIVANI ENTERPRISES, WARD NO 29, 15, MODI PARA, OLD CITY, DHOLPUR, Rajasthan, 328001.