Data We Collect
We collect information directly from you when you submit forms, request proposals, or engage with our
teams. This includes contact details, company information, project requirements, and communication
preferences. We may also collect technical data such as IP address, device type, browser, and engagement
logs through our digital platforms.
Lawful Bases
Processing is grounded in one or more lawful bases: consent (when you opt in for marketing), performance of
a contract (when you engage our services), legitimate interest (for business development and security
monitoring), and compliance with legal obligations (including taxation and record retention under Indian
law).
Cookies
Our websites use essential cookies for security and functionality, analytic cookies to improve user
experience, and preference cookies to remember your settings. You can manage non-essential cookies through
your browser settings. Future cookie banners will allow granular consent management when analytics are
activated.
Analytics & Tracking
We deploy privacy-conscious analytics to understand feature usage and performance. Data is aggregated and
anonymized where possible. When identifiable tracking is required, it is subject to consent and strict
access controls. Our systems support audit logs and retention policies aligned with contractual commitments.
Data Retention
Personal data is retained only for as long as necessary to fulfill the purpose it was collected for.
Proposal records are retained for up to 24 months. Client project documentation is retained for the duration
of the engagement plus seven years to satisfy statutory and regulatory requirements. Data is securely
archived or deleted once retention periods expire.
International Transfers
Shivani operates with globally distributed teams. When data is transferred outside India, we ensure it is
protected through contractual safeguards, secure transmission, and adherence to the receiving country’s data
protection standards. Access is limited to personnel who need the data to perform their duties.
Your Rights
You may request access to your data, updates, corrections, deletion, or restriction of processing. You can
opt out of marketing communications at any time. We will respond to requests within the timelines required
by applicable laws and may request verification before fulfilling sensitive requests.
Contact
To exercise rights or raise privacy concerns, contact our Data Protection Officer at contact@shivanienterprises.shop or write to us at WARD
NO 29, 15, MODI PARA, OLD CITY, DHOLPUR, Rajasthan, 328001. We aim to resolve concerns promptly and
transparently.